User experience
The goal of UX design is to create products that are intuitive, efficient and enjoyable to use, ensuring they meet the needs and expectations of users.

01.
BT’s ‘Billing platform’
Designed to simplify and accelerate workflows on a legacy platform spanning all Gamma products. Its goal: to deliver an intuitive, streamlined experience, allowing users to place orders, track progress, and make adjustments effortlessly.

02.
Gamma ‘Portal Evolution’
Designed to simplify and accelerate workflows on a legacy platform spanning all Gamma products. Its goal: to deliver an intuitive, streamlined experience, allowing users to place orders, track progress, and make adjustments effortlessly.

03.
Experian analytics
I designed a fully customisable data visualisation program, creating wireframes and prototypes while collaborating closely with internal and external users. Their feedback was essential in shaping an intuitive, user-friendly experience throughout the process.

04.
HYPE stock availability
I streamlined stock availability and checkout processes, providing users with clear, transparent insights into available sizes. This functionality made the process more efficient and user-friendly.

05.
STERIS ‘Collect & Deliver’
I designed a native interface to digitise records, moving away from the traditional pen-and-paper methods. This solution introduced digital workflows, enabling porters to easily collect, deliver and track orders by scanning tags on trolleys.

06.
UNiDAYS native app
Developed native iOS and Android apps using standard UX practices and expected user behaviour patterns. Creating site maps, navigation patterns, wireframes, native interfaces and prototypes.

07.
See Tickets mobile site
Researched and produced wireframes for the mobile site, along with prototypes to share with stakeholders and users within the customer service team to gather feedback, as well as create the user interface.

08.
Ikanos ‘LifeBoard’
Creating a consumer product that had a smooth user experience. Users needed to be able to open and view documents, newsfeeds and social media, as well as view calendars and make video calls to other users.